# Omirant for Enterprise — Site Infrastructure Management at Scale

> Omirant takes reactive device firefighting off your IT team across hundreds of sites — always-on monitoring and remote resolution, least-privilege access, and a cross-site knowledge loop you can't build in-house.

- Canonical URL: https://omirant.com/en/enterprise
- This page in Spanish: https://omirant.com/enterprise.md

## What Omirant Systems is

Omirant Systems is a Site Infrastructure Management service that remotely monitors and instantly resolves the IP infrastructure physical sites run on — network, security cameras, energy, AV, POS, and IoT — 24/7 from a central operations center, so a device failure is caught and fixed before the business notices.

Omirant Systems is a Conecta company. It operates in Mexico and Latin America.

## Your team shouldn't be rebooting cameras at 2 a.m. across 300 sites.

Omirant for Enterprise

Omirant is the always-on layer that keeps every device at every location running — so your IT and operations teams stop firefighting L1 incidents and get back to the work only they can do. We augment your team. We don't replace it.

## At scale, reactive support doesn't just cost money. It costs your best people.

The more sites you run, the more device noise your team absorbs — and the more of it is trivial: a switch to power-cycle, an AP to reconnect, an NVR that dropped offline. Senior engineers spend their day on work that never needed them, blind spots open across your sites, and nobody has a single, current picture of what's actually up. Adding headcount scales the problem linearly. It doesn't solve it.

## We take the reactive layer. You keep control and strategy.

Omirant owns detection and remote remediation of your site device infrastructure — monitor and remediate only, never administer. Your team keeps every decision that changes the network: architecture, configuration, security policy, roadmap. We hand back their time; we never take their authority. Clear boundary, in writing, in every contract.

- **Omirant owns**: Detection, triage, remote remediation, dispatch when physical.
- **You keep**: Architecture, configuration, security policy, roadmap.

## Because a 24/7 site-device operation is a standing capability, not a project — and because you'd only ever see your own failures.

You could staff a NOC, build the alert architecture, write the runbooks, and maintain all of it as you grow. Most enterprises conclude it isn't worth it to save roughly one headcount per site. But the deeper reason is structural: an in-house team, however good, only ever learns from its own failures. Omirant captures each resolution as reusable knowledge, so a fix learned anywhere protects every one of your sites, the same day. That cross-company, cross-brand knowledge loop is something no single business can build for itself. It's the one advantage you cannot replicate by hiring.

## The more sites you run, the better the math.

Reactive support costs scale with sites and incidents. Omirant's cost per site falls as coverage grows and as more routine recoveries run automatically — so we cover more of your sites at a lower marginal cost over time, and pass that structural efficiency into enterprise pricing. You consolidate a fragmented vendor stack into one accountable layer, one SLA, one invoice.

Omirant does not publish pricing. It is one flat monthly price per site, quoted against each client's actual device inventory; the reference point is that it costs less than a single always-on on-site technician per location.

## Enterprise-grade access control, because we treat your network access as the product.

- **Restore vs. change boundary** — Remediation only; configuration and state changes stay yours.
- **Least-privilege + break-glass** — Standing credentials scoped to monitoring and remediation; privileged access is time-boxed, per event, named-approval, fully logged.
- **Contractually bounded authorization** — Per-client, per-scope definition of networks, methods, devices, and pre-approved actions.
- **Compliance roadmap** — Program modeled on ISO 27001 and SOC 2 Type II, targeted ahead of enterprise deployments — in progress, not yet certified.

### Built for procurement (Enterprise roadmap)

- SSO / SAML
- Role-based access control
- Audit logging
- API access
- Custom SLAs

These are on the enterprise roadmap and scoped during the briefing — not all are live today.

ISO 27001 and SOC 2 Type II are security-program targets, in progress. Omirant does not claim to be certified.

## A deliberate rollout, not a rip-and-replace.

1. Site discovery & scope authorization
2. Security review & contract
3. Pilot cohort of sites
4. Phased rollout across all sites
5. Steady-state coverage with monthly reporting and proactive recommendations

A full site health check and baseline diagnostic is delivered as part of the pilot for qualifying businesses.

## Design partners, not customers of a finished product.

We are scoping a small number of enterprise engagements as design partnerships. You run a pilot on a subset of sites; in exchange you get engineering-level access and direct influence over how reporting, escalation and SLA design work — while they are still being set.

- **A scoped pilot** — We start on a subset of your sites with defined scope, defined access and a defined exit. No commitment across your full footprint before the model is proven on your own infrastructure.
- **Influence over the design** — Reporting formats, escalation paths and SLA thresholds are shaped with design partners rather than presented to them.
- **Engineering-level access** — A direct line to the people who built the monitoring and remediation architecture — not a named account manager relaying questions.
- **Founding terms** — Commercial terms set as a design partner and held as your deployment expands beyond the pilot.

The operations model, the monitoring architecture and the dispatch network are built, and first sites are deploying now. Design partner engagements are scoped as pilots with defined success criteria — we do not sign an SLA we have not proven on your infrastructure.

## Enterprise FAQ

### Does Omirant replace our IT team?

No. Omirant takes reactive monitoring and remote remediation of site device infrastructure off your team so they focus on strategy and change work. We monitor and remediate; we never administer or make configuration decisions.

### How does Omirant integrate with our existing tools?

Omirant runs its own detection and remediation layer and is designed to complement existing enterprise tooling; SSO, RBAC, audit logging, and API access are on the enterprise roadmap. Specifics are scoped during the briefing.

### What about security review and procurement?

Omirant is built for it: least-privilege access, break-glass privileged access, full logging, contractually bounded scope, and a compliance program modeled on ISO 27001 and SOC 2 Type II (targeted, in progress).

### Can Omirant handle hundreds of sites?

Yes — the model is geography-agnostic and delivered remotely from a central operations center, with cost per site improving as your site count grows and routine recoveries automate. Physical repairs are handled by local certified contractors.

### Where is Omirant in its rollout?

The operations model, the monitoring architecture and the dispatch network are built, and first sites are deploying now. Enterprise engagements are currently scoped as design partnerships: a pilot on a defined subset of sites with agreed success criteria, before any commitment across your full footprint. We do not sign an SLA we have not proven on your infrastructure.

### What does a design partnership involve?

A scoped pilot on a subset of your sites, with engineering-level access to the team that built the platform and direct influence over reporting formats, escalation paths and SLA thresholds. Commercial terms are set as a design partner and held as the deployment expands. Scope, access and exit criteria are defined in writing before anything is connected.

## Contact

Bring us your sites. Tell us the shape of your business and we'll map exactly what we'd cover, how the rollout works, and what it replaces.

hello@omirant.com · https://omirant.com/en/enterprise